Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Intimate items (for health/hygiene reasons)
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Sizing details

    When available, all of our drop down menu options list pillow cover sizes. We suggest using a pillow insert 1-2 inches larger than pillow cover for a stuffed look. (ie 20x20 insert for a 18x18 cover)

    There may be small variations in the finished size, as our pillows covers are handmade.

    Please read individual item details before purchase.

    Incorrect / Change of Address

    Please ensure that you have the correct shipping address in your order. If you need an address corrected, please send us a cancellation request and resubmit your order using the correct address once we've cancelled.

    International Orders

    We gladly ship internationally. Customers are responsible for any customs / import taxes.

    Color Disclaimer

    Every computer monitor has a different capability to display colors, so actual colors may vary. We try to edit our photos to be as accurate as possible, but we cannot guarantee that the color you see accurately portrays the true color of the product.

    Legal imprint